Pre-Order Items: For these specially curated arrangements, please ensure you place your order at least 3 days in advance. This allows us to source the specific blooms and prepare your handcrafted piece with the utmost care.

Same-Day Orders: Our same-day service offers handcrafted bouquets ready for pickup just 2 hours after purchase.

Collection: You may collect your order in person or arrange your own Grab/Lalamove service using your order details or order number.

• Important: To ensure your bouquet is ready, please wait for the “Ready to Pickup” notification in your email before heading to the shop or sending a rider.

• Substitutions: Please note that due to seasonal availability, we may use suitable flower substitutions to maintain the overall theme and aesthetic of your arrangement.

• Arrangement: Nature never repeats itself. While we maintain the style and color palette of your selection, please allow for natural variations in flower form and placement.